Question for anyone who’s bought a premium snap or private snap from someone

I have a friend who recently told me that he spent money on somebody’s private snap like a year or two ago and he forgot about it and then he realize that he was not getting the private videos anymore and he asked the performer about it and apparently they took him off because he didn’t interact with them enough or something. Is this wrong to anyone ? If you paid to have the private snap should it really be the buyers obligation to do extra interaction when they already paid? I just wanna know y’all opinions on this. Me I don’t rly buy private snaps or anything like that so I know nothing about this. Let me know what you think.